Refund policy

SMARTFIT360 RETURN & REFUND POLICY

ALL SALES ARE FINAL

All SMARTFIT360 apparel is made to order. Because each item is produced specifically after your order is placed, all sales are final.

We do not accept returns, refunds, or exchanges for incorrect size or color selection, change of mind, or buyer's remorse.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 14 days of delivery.

Include your order number and clear photos showing the issue.

Once reviewed, eligible claims may be resolved with a replacement, refund, or other appropriate resolution.

SIZING

Please review the size guide carefully before placing your order. Because our apparel is made to order, we cannot provide returns or exchanges when an incorrect size is selected.

If you're unsure about sizing, please contact us at shop@trainsmartfit360.com before ordering, and we'll be happy to help you select the best size.

ORDER CHANGES & CANCELLATIONS

Because orders may be sent to production shortly after they are placed, we cannot guarantee changes or cancellations once an order has been submitted.

If you notice an error with your order, please contact us at shop@trainsmartfit360.com as soon as possible. If production has not started, we will do our best to accommodate your request.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Additional shipping or fulfillment costs resulting from an incorrect or incomplete address may be the customer's responsibility.

CONTACT US

For questions about sizing or an issue with your order, please contact:

SMARTFIT360
shop@trainsmartfit360.com

Please include your order number and photos when applicable.

This policy does not limit any rights available to you under applicable law.