Shipping policy

SMARTFIT360 SHIPPING POLICY

ORDER PROCESSING & PRODUCTION

SMARTFIT360 apparel is made to order. Once your order is placed, it is sent for production and fulfillment.

Production times may vary depending on the item, order volume, and availability. Please allow time for your order to be produced before it ships.

SHIPPING & DELIVERY

Shipping times are estimates and begin after your order has completed production.

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Delivery times may vary based on the shipping destination, carrier, weather, holidays, and other circumstances outside of our control.

MULTIPLE ITEMS

If your order contains multiple items, products may be produced or shipped separately. You may receive more than one package or tracking number for the same order.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. SMARTFIT360 is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Additional shipping or fulfillment costs resulting from an incorrect or incomplete address may be the customer's responsibility.

LOST OR DELAYED PACKAGES

If your tracking information shows an unexpected delay or you believe your package may be lost, please contact us and we will help you review the shipment.

SMARTFIT360 is not responsible for carrier delays or circumstances outside of our reasonable control, but we will assist when possible.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery in accordance with our Return & Refund Policy.

CONTACT US

For questions regarding your order or shipment, contact:

SMARTFIT360
shop@trainsmartfit360.com

Please include your order number when contacting us about an existing order.